Your customer success team

Impact status unlocks access to our highest level of support. Your dedicated Engagement Manager will work with you to ensure faculty and students get the most out of your AM collections.

From virtual check-ins to online or in-person seminars and workshops, your Engagement Manager is on hand to connect you to relevant content based on your research or teaching programmes.

Join our Spring and Fall customer success webinars to learn from the Impact community, or get in touch to discuss how we can help - from discovery platform integrations and usage statistics, to student course mapping and syllabus alignment.