Help : Trials and Ordering

How do I register for a free trial?

Please complete the form under online trials and ensure that you tick that you want either an IP or a password trial.

What is the difference between an IP and password trial?

A majority of requests for free trials will receive a username and password to access the resource. Once you have registered for a free trial, the username and password details are emailed to you along with the resouorce URL. When you click on the URL you will be prompted to enter the username and password allocated to you. These password details may be shared among faculty members to trial within a classroom, or private setting.

University Librarians, however, are more likely to request an IP (Internet Protocol - the numerical address of your computer) trial. When a registered user clicks on the resource URL, our authentication system checks that particular IP address is a registered user and allows access directly into the resource.

How do I log-in to my trial?

There are two options: (1) go directly to the resource URL where you will be prompted to enter your username and password, or where you will access the resource automatically if you have registered your IP. (2) there are trial log-in access points throughout this website. Simply select the resource from the drop-down list; choose either the password or IP access button; complete the password details if appropriate and click 'log-in'.

How do I find my IP address?

Adam Matthew Digital has trial log-in access points throughout the website; by selecting the IP button your computer's IP address will automatically appear. In order to enable access across a whole department or institution, the collective IP range will be required. Your institution's IT administrator or electronic resources librarian should be able to help you.

Can anyone register for a free trial?

We recommend that students and researchers contact their head of department, course tutor or librarian to arrange a trial of our resources as we cannot give trials to individual students or for any individual research purposes.

I've received my password and it doesn't work.

Please ensure that you enter the username and password exactly as they were sent to you, i.e. all caps and lower-case characters should be entered as listed. If a problem still persists, please contact us and we will re-issue and alternative password.

The IP trial is unauthorised on my computer.

Please ensure that you have given us the IP address of all computers where the resource will be accessed.

How long do trials last?

Free trials are available for a four-week period. We do, on occasion, extend this period to cover specific teaching needs.

How will I know how well the trial has been used?

From January 2007 statistics can be generated on request for all IP trials. Please ensure that you tell us you require statistics as soon as we have confirmed your trial is available for use.

What happens when the trial ends?

Before the four-week period is complete, we will ask for your comments and feedback. Please feel free to contact us at any time during the trial period, especially if you are having any difficulty with the resource. The trial will then be de-activated and any password or IP access information cancelled. Should you wish to purchase the resource, we will allow the trial to remain open while the licence agreements are signed and returned.

How do I place an order?

If you are interested in purchasing a digital resource, please complete all appropriate details on the form listed under orders. A member of the Adam Matthew Digital team will contact you when we receive your email.

If you would like to speak to a specific member of the Adam Matthew Digital team, please see our contact details listed here.

Can I order digital and microfilm collections at the same time?

Please tell us that you would also like to order microfilm titles when you contact us; both orders can be processed at the same time.

Are discounts available on your list prices?

Adam Matthew Digital offers highly competitive prices on all our titles. Although we do not guarantee a discount, we will look at each purchase requested on an individual basis. Please make an enquiry through the orders form for further details and a personal quotation.

Will you accept credit/charge card payment?

Once you have confirmed your order an invoice will be sent to you quoting your purchase order reference and order details.

At present we are unable to accept credit/charge card payments however, funds can be transferred directly to our accounts department (we operate aUS Dollar lockbox system for payments within the United States). We will also accept cheques.